{"xsrfToken":"732107e06354964df516d876fb694f2e3e86e34c_lout","branding":{"id":"2","key":"fth","name":"Fleetroot Happiness Team","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2251ab","headerLinkHoverBGColor":"#2251ab","headerBadgeColor":"#2251ab"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/af47e25d-5726-4743-bd2f-e1c40328bf67/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OGFkNTM1NC00ZGEwLTQ0NTEtYjk5Ni0yODQ5ZWZmZDZlZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmNDdlMjVkLTU3MjYtNDc0My1iZDJmLWUxYzQwMzI4YmY2NyI6WyJyZWFkIl19LCJleHAiOjE3MjYzMzQ4ODIsIm5iZiI6MTcyNjMzNDI4Mn0.s4Y1sr5ai3am8-LFUZEwDqbzSBRT9N2S8c1u4vF6iJE&client=88ad5354-4da0-4451-b996-2849effd6ee1&mode=fit","logoId":"af47e25d-5726-4743-bd2f-e1c40328bf67","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Fleetroot Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Fleetroot Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"fth","projectId":10002,"serviceDeskId":2,"name":"Fleetroot Happiness Team","description":"<p>Welcome! You can raise a request for Fleetroot Happiness Team using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"13","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[3],"key":""},{"id":"27","name":"POC Request Form","descriptionHtml":"","callToAction":"POC Request Form","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10470,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[3],"key":""},{"id":"62","name":"Project Onboard Request","descriptionHtml":"","callToAction":"Project Onboard Request","introHtml":"","icon":10585,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10585","groups":[3],"key":""},{"id":"16","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[3],"key":""},{"id":"18","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[3],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[3],"key":""},{"id":"14","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"25","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer issues to developers.</p>","icon":10524,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"44","name":"IOT Service","descriptionHtml":"","callToAction":"IOT Service","introHtml":"","icon":10524,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"12","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"26","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"61","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"19","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://support.v1.fleetroot.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[16,9,27,62,18,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"59d42d1c-9697-3112-80c7-d550031795f0","appLinkName":"","appLinkUrl":"","spaceKey":"FTH","spaceName":"Fleetroot Happiness Team","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CST","serviceDeskId":2,"kbLinkDomainURLs":["https://fleetroot-hub.atlassian.net","https://support.v1.fleetroot.com"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CST","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4OGFkNTM1NC00ZGEwLTQ0NTEtYjk5Ni0yODQ5ZWZmZDZlZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYzMzU0ODIsIm5iZiI6MTcyNjMzNDI4Mn0.ilMjnZZjreIp1QxbD2rGbqmmqhih2TXztIwzy859v-0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"88ad5354-4da0-4451-b996-2849effd6ee1","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://fleetroot-hub.atlassian.net/wiki","kbLinkDomainURLs":["https://fleetroot-hub.atlassian.net","https://support.v1.fleetroot.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fleetroot-hub","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"732107e06354964df516d876fb694f2e3e86e34c_lout","baseUrl":"https://support.v1.fleetroot.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fleetroot-hub.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"88ad5354-4da0-4451-b996-2849effd6ee1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"aaff6589c8744418943f0e44c983bc2e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":true,"requestIntroEnabled":true}